Frequently Asked Questions
Find clear, reassuring answers to common questions about our background check services, privacy protocols, and pricing.
How long does a background check take?
Most of our reports are delivered instantly. However, some complex criminal history searches may require manual verification and can take between 24 to 72 hours.
Is my search private and confidential?
Yes. We utilize industry-standard encryption to protect your data. Your searches are 100% confidential, and the individual being searched is never notified.
What information is included in a report?
Reports typically include criminal records, arrest history, contact information, social media profiles, property ownership, and business associations where available.
How accurate is the information provided?
We aggregate data from billions of public records. While we strive for high accuracy, we recommend verifying critical information through official state or federal sources for official use.
How much does a background check cost?
We offer competitive pricing starting with individual reports. For frequent users, we provide monthly subscription plans that offer the best value for ongoing investigative needs.
Can I use this for official tenant screening?
Our reports are for personal and informational use only. We are not a Consumer Reporting Agency as defined by the FCRA, and results cannot be used for credit, housing, or employment decisions.
Do your searches cover all 50 states?
Yes, our comprehensive database covers all 50 U.S. states, accessing state-level databases, county records, and federal archive systems to provide the most complete picture possible.
What if I need help navigating my report?
Our dedicated support team is available 24/7 to help you. Whether you have questions about specific records or need technical assistance, we are always here to support your search.